{"id":612,"date":"2026-10-21T16:55:04","date_gmt":"2026-10-21T21:55:04","guid":{"rendered":"https:\/\/phonelive.io\/blog\/?p=612"},"modified":"2026-10-21T16:55:06","modified_gmt":"2026-10-21T21:55:06","slug":"gfg_ep132","status":"publish","type":"post","link":"https:\/\/phonelive.io\/blog\/gfg_ep132\/","title":{"rendered":"Unlocking Local Government Careers (with Monique Carter) | Ground Floor Government Ep. 132"},"content":{"rendered":"\n

Summary<\/strong><\/p>\n\n\n\n

In this episode, Monique Carter shares her journey in local government, highlighting the importance of finding the right position and contributing to the community. She discusses her role in marketing and economic development, the challenges of navigating unexpected situations, and the creative strategies employed to engage citizens. Monique emphasizes the value of communication skills, the balance between creativity and compliance, and the opportunities available within local government careers.<\/p>\n\n\n\n

Ready to explore your own local government career options?<\/strong> Download this free guide on how to transition into a successful career in local government: https:\/\/icma.org\/documents\/breaking-local-government-guidebook-career-transitions<\/a><\/p>\n\n\n\n

Takeaways<\/strong><\/p>\n\n\n\n

    \n
  1. You can find yourself in local government.<\/li>\n\n\n\n
  2. Monique’s journey began at Enterprise Rent A Car.<\/li>\n\n\n\n
  3. Her role is to be the resident explainer.<\/li>\n\n\n\n
  4. Local government work involves both proactive and reactive tasks.<\/li>\n\n\n\n
  5. Engaging citizens is crucial for effective communication.<\/li>\n\n\n\n
  6. Success stories in business development are collaborative efforts.<\/li>\n\n\n\n
  7. Creativity can thrive even within budget constraints.<\/li>\n\n\n\n
  8. AI is being explored for effective communication.<\/li>\n\n\n\n
  9. Communication skills are essential for navigating complex conversations.<\/li>\n\n\n\n
  10. Local government offers diverse career opportunities.<\/li>\n<\/ol>\n\n\n\n

    Sponsored by Switchboard.Live<\/a><\/p>\n\n\n\n

    <\/p>\n","protected":false},"excerpt":{"rendered":"

    Summary In this episode, Monique Carter shares her journey in local government, highlighting the importance of finding the right position and contributing to the community. She discusses her role in marketing and economic development, the challenges of navigating unexpected situations, and the creative strategies employed to engage citizens. Monique emphasizes the value of communication skills, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[36],"class_list":["post-612","post","type-post","status-publish","format-standard","hentry","category-technolgies","tag-audiopodcast"],"acf":[],"yoast_head":"\nUnlocking Local Government Careers (with Monique Carter) | Ground Floor Government Ep. 132 | PhoneLive Blog<\/title>\n<meta name=\"description\" content=\"Monique Carter shares her journey in local government, highlighting the importance of finding the right position and contributing to the community. She discusses her role in marketing and economic development, the challenges of navigating unexpected situations, and the creative strategies employed to engage citizens. Monique emphasizes the value of communication skills, the balance between creativity and compliance, and the opportunities available within local government careers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/phonelive.io\/blog\/gfg_ep132\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unlocking Local Government Careers (with Monique Carter) | Ground Floor Government Ep. 132 Unlocking Local Government Careers (with Monique Carter) | Ep. 132\" \/>\n<meta property=\"og:description\" content=\"Monique Carter shares her journey in local government, highlighting the importance of finding the right position and contributing to the community. She discusses her role in marketing and economic development, the challenges of navigating unexpected situations, and the creative strategies employed to engage citizens. Monique emphasizes the value of communication skills, the balance between creativity and compliance, and the opportunities available within local government careers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/phonelive.io\/blog\/gfg_ep132\/\" \/>\n<meta property=\"og:site_name\" content=\"PhoneLive Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PhoneLive.io\" \/>\n<meta property=\"article:published_time\" content=\"2026-10-21T21:55:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-21T21:55:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/phonelive.io\/blog\/wp-content\/uploads\/2024\/07\/PL_Site.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Hugh Plappert\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Unlocking Local Government Careers (with Monique Carter) | Ground Floor Government Ep. 132\" \/>\n<meta name=\"twitter:creator\" content=\"@PhoneLive_io\" \/>\n<meta name=\"twitter:site\" content=\"@PhoneLive_io\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Hugh Plappert\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\/\/phonelive.io\/blog\/gfg_ep132\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/phonelive.io\/blog\/gfg_ep132\/\"},\"author\":{\"name\":\"Hugh Plappert\",\"@id\":\"https:\/\/phonelive.io\/blog\/#\/schema\/person\/f45f58a0a738f6be4e4ef0519f99d117\"},\"headline\":\"Unlocking Local Government Careers (with Monique Carter) | Ground Floor Government Ep. 132\",\"datePublished\":\"2026-10-21T21:55:04+00:00\",\"dateModified\":\"2026-10-21T21:55:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/phonelive.io\/blog\/gfg_ep132\/\"},\"wordCount\":190,\"publisher\":{\"@id\":\"https:\/\/phonelive.io\/blog\/#organization\"},\"keywords\":[\"Podcast\"],\"articleSection\":[\"Technologies\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/phonelive.io\/blog\/gfg_ep132\/\",\"url\":\"https:\/\/phonelive.io\/blog\/gfg_ep132\/\",\"name\":\"Unlocking Local Government Careers (with Monique Carter) | Ground Floor Government Ep. 132 | PhoneLive Blog\",\"isPartOf\":{\"@id\":\"https:\/\/phonelive.io\/blog\/#website\"},\"datePublished\":\"2026-10-21T21:55:04+00:00\",\"dateModified\":\"2026-10-21T21:55:06+00:00\",\"description\":\"Monique Carter shares her journey in local government, highlighting the importance of finding the right position and contributing to the community. She discusses her role in marketing and economic development, the challenges of navigating unexpected situations, and the creative strategies employed to engage citizens. Monique emphasizes the value of communication skills, the balance between creativity and compliance, and the opportunities available within local government careers.\",\"breadcrumb\":{\"@id\":\"https:\/\/phonelive.io\/blog\/gfg_ep132\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/phonelive.io\/blog\/gfg_ep132\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/phonelive.io\/blog\/gfg_ep132\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/phonelive.io\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Unlocking Local Government Careers (with Monique Carter) | Ground Floor Government Ep. 132\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/phonelive.io\/blog\/#website\",\"url\":\"https:\/\/phonelive.io\/blog\/\",\"name\":\"PhoneLive.io Church Tech Blog\",\"description\":\"Turn your live stream into a phone call. Phone streaming for churches and local governments \u2014 reach seniors and offline members, no internet needed.\",\"publisher\":{\"@id\":\"https:\/\/phonelive.io\/blog\/#organization\"},\"alternateName\":\"PL - Church Tech Blog\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/phonelive.io\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/phonelive.io\/blog\/#organization\",\"name\":\"PhoneLive.io\",\"alternateName\":\"PL\",\"url\":\"https:\/\/phonelive.io\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/phonelive.io\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/phonelive.io\/blog\/wp-content\/uploads\/2024\/07\/New-Logo.jpg\",\"contentUrl\":\"https:\/\/phonelive.io\/blog\/wp-content\/uploads\/2024\/07\/New-Logo.jpg\",\"width\":1920,\"height\":1080,\"caption\":\"PhoneLive.io\"},\"image\":{\"@id\":\"https:\/\/phonelive.io\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/PhoneLive.io\",\"https:\/\/x.com\/PhoneLive_io\",\"https:\/\/www.linkedin.com\/company\/phonelive\",\"https:\/\/www.youtube.com\/@PhoneLive\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/phonelive.io\/blog\/#\/schema\/person\/f45f58a0a738f6be4e4ef0519f99d117\",\"name\":\"Hugh Plappert\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/phonelive.io\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/32555a63035a9b779ebc61330c883b660034bf089be5a5d0cac05919ea27b117?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/32555a63035a9b779ebc61330c883b660034bf089be5a5d0cac05919ea27b117?s=96&d=mm&r=g\",\"caption\":\"Hugh Plappert\"},\"description\":\"Hugh Plappert co-founded PhoneLive with his son David, building the phone-streaming platform now used by 1,200+ churches and local governments to reach members and residents who cannot get online. Drawing on 41 years in ministry and operations, Hugh leads PhoneLive's operations and customer success, keeping the technology simple enough for any volunteer to run so homebound and offline members are never left behind. Based in Saint Paul, Minnesota.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/plappert\/\"],\"jobTitle\":\"Co-founder & Chief Officer, PhoneLive\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Unlocking Local Government Careers (with Monique Carter) | Ground Floor Government Ep. 132 | PhoneLive Blog","description":"Monique Carter shares her journey in local government, highlighting the importance of finding the right position and contributing to the community. She discusses her role in marketing and economic development, the challenges of navigating unexpected situations, and the creative strategies employed to engage citizens. Monique emphasizes the value of communication skills, the balance between creativity and compliance, and the opportunities available within local government careers.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/phonelive.io\/blog\/gfg_ep132\/","og_locale":"en_US","og_type":"article","og_title":"Unlocking Local Government Careers (with Monique Carter) | Ground Floor Government Ep. 132 Unlocking Local Government Careers (with Monique Carter) | Ep. 132","og_description":"Monique Carter shares her journey in local government, highlighting the importance of finding the right position and contributing to the community. She discusses her role in marketing and economic development, the challenges of navigating unexpected situations, and the creative strategies employed to engage citizens. Monique emphasizes the value of communication skills, the balance between creativity and compliance, and the opportunities available within local government careers.","og_url":"https:\/\/phonelive.io\/blog\/gfg_ep132\/","og_site_name":"PhoneLive Blog","article_publisher":"https:\/\/www.facebook.com\/PhoneLive.io","article_published_time":"2026-10-21T21:55:04+00:00","article_modified_time":"2026-10-21T21:55:06+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/phonelive.io\/blog\/wp-content\/uploads\/2024\/07\/PL_Site.png","type":"image\/png"}],"author":"Hugh Plappert","twitter_card":"summary_large_image","twitter_title":"Unlocking Local Government Careers (with Monique Carter) | Ground Floor Government Ep. 132","twitter_creator":"@PhoneLive_io","twitter_site":"@PhoneLive_io","twitter_misc":{"Written by":"Hugh Plappert","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/phonelive.io\/blog\/gfg_ep132\/#article","isPartOf":{"@id":"https:\/\/phonelive.io\/blog\/gfg_ep132\/"},"author":{"name":"Hugh Plappert","@id":"https:\/\/phonelive.io\/blog\/#\/schema\/person\/f45f58a0a738f6be4e4ef0519f99d117"},"headline":"Unlocking Local Government Careers (with Monique Carter) | Ground Floor Government Ep. 132","datePublished":"2026-10-21T21:55:04+00:00","dateModified":"2026-10-21T21:55:06+00:00","mainEntityOfPage":{"@id":"https:\/\/phonelive.io\/blog\/gfg_ep132\/"},"wordCount":190,"publisher":{"@id":"https:\/\/phonelive.io\/blog\/#organization"},"keywords":["Podcast"],"articleSection":["Technologies"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/phonelive.io\/blog\/gfg_ep132\/","url":"https:\/\/phonelive.io\/blog\/gfg_ep132\/","name":"Unlocking Local Government Careers (with Monique Carter) | Ground Floor Government Ep. 132 | PhoneLive Blog","isPartOf":{"@id":"https:\/\/phonelive.io\/blog\/#website"},"datePublished":"2026-10-21T21:55:04+00:00","dateModified":"2026-10-21T21:55:06+00:00","description":"Monique Carter shares her journey in local government, highlighting the importance of finding the right position and contributing to the community. She discusses her role in marketing and economic development, the challenges of navigating unexpected situations, and the creative strategies employed to engage citizens. Monique emphasizes the value of communication skills, the balance between creativity and compliance, and the opportunities available within local government careers.","breadcrumb":{"@id":"https:\/\/phonelive.io\/blog\/gfg_ep132\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/phonelive.io\/blog\/gfg_ep132\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/phonelive.io\/blog\/gfg_ep132\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/phonelive.io\/blog\/"},{"@type":"ListItem","position":2,"name":"Unlocking Local Government Careers (with Monique Carter) | Ground Floor Government Ep. 132"}]},{"@type":"WebSite","@id":"https:\/\/phonelive.io\/blog\/#website","url":"https:\/\/phonelive.io\/blog\/","name":"PhoneLive.io Church Tech Blog","description":"Turn your live stream into a phone call. Phone streaming for churches and local governments \u2014 reach seniors and offline members, no internet needed.","publisher":{"@id":"https:\/\/phonelive.io\/blog\/#organization"},"alternateName":"PL - Church Tech Blog","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/phonelive.io\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/phonelive.io\/blog\/#organization","name":"PhoneLive.io","alternateName":"PL","url":"https:\/\/phonelive.io\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/phonelive.io\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/phonelive.io\/blog\/wp-content\/uploads\/2024\/07\/New-Logo.jpg","contentUrl":"https:\/\/phonelive.io\/blog\/wp-content\/uploads\/2024\/07\/New-Logo.jpg","width":1920,"height":1080,"caption":"PhoneLive.io"},"image":{"@id":"https:\/\/phonelive.io\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/PhoneLive.io","https:\/\/x.com\/PhoneLive_io","https:\/\/www.linkedin.com\/company\/phonelive","https:\/\/www.youtube.com\/@PhoneLive"]},{"@type":"Person","@id":"https:\/\/phonelive.io\/blog\/#\/schema\/person\/f45f58a0a738f6be4e4ef0519f99d117","name":"Hugh Plappert","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/phonelive.io\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/32555a63035a9b779ebc61330c883b660034bf089be5a5d0cac05919ea27b117?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/32555a63035a9b779ebc61330c883b660034bf089be5a5d0cac05919ea27b117?s=96&d=mm&r=g","caption":"Hugh Plappert"},"description":"Hugh Plappert co-founded PhoneLive with his son David, building the phone-streaming platform now used by 1,200+ churches and local governments to reach members and residents who cannot get online. Drawing on 41 years in ministry and operations, Hugh leads PhoneLive's operations and customer success, keeping the technology simple enough for any volunteer to run so homebound and offline members are never left behind. Based in Saint Paul, Minnesota.","sameAs":["https:\/\/www.linkedin.com\/in\/plappert\/"],"jobTitle":"Co-founder & Chief Officer, PhoneLive"}]}},"_links":{"self":[{"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/posts\/612","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/comments?post=612"}],"version-history":[{"count":1,"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/posts\/612\/revisions"}],"predecessor-version":[{"id":613,"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/posts\/612\/revisions\/613"}],"wp:attachment":[{"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/media?parent=612"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/categories?post=612"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/tags?post=612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}