{"id":455,"date":"2026-07-14T10:30:19","date_gmt":"2026-07-14T15:30:19","guid":{"rendered":"https:\/\/phonelive.io\/blog\/?p=455"},"modified":"2026-07-14T14:47:20","modified_gmt":"2026-07-14T19:47:20","slug":"gfg_ep91","status":"publish","type":"post","link":"https:\/\/phonelive.io\/blog\/gfg_ep91\/","title":{"rendered":"The Journey of a City Administrator (with Jeff Fiegenschuh) | Ground Floor Government Ep. 91"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Summary<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this episode of Ground Floor Government, host Hugh Plappert interviews Jeff Fiegenschuh, the City Administrator of Washington, Illinois. They discuss Jeff&#8217;s journey into local government, the dynamics of working in smaller communities, and the challenges faced during unexpected events like COVID-19. Jeff shares insights on the importance of budgeting as a policy tool, the impact of community projects, and the significance of transparency and collaboration in local government. He also offers advice for those considering a career in public service, emphasizing the importance of relationship building and mentorship.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ready to explore your own local government career options?<\/strong> Download this free guide on how to transition into a successful career in local government: <a href=\"https:\/\/icma.org\/documents\/breaking-local-government-guidebook-career-transitions\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/icma.org\/documents\/breaking-local-government-guidebook-career-transitions<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Takeaways<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Local government careers can impact communities positively.<\/li>\n\n\n\n<li>Service and community involvement are key motivators.<\/li>\n\n\n\n<li>Working in smaller communities allows for diverse responsibilities.<\/li>\n\n\n\n<li>COVID-19 presented unique challenges for local governments.<\/li>\n\n\n\n<li>Successful projects leave lasting impacts on communities.<\/li>\n\n\n\n<li>Budgeting is a strategic priority plan for local governments.<\/li>\n\n\n\n<li>Infrastructure planning is crucial for long-term community health.<\/li>\n\n\n\n<li>Transparency and communication are vital for community trust.<\/li>\n\n\n\n<li>Building relationships is essential for effective governance.<\/li>\n\n\n\n<li>Mentorship can guide new professionals in local government.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Jeff Fiegenschuh, the City Administrator of Washington, Illinois. They discuss Jeff&#8217;s journey into local government, the dynamics of working in smaller communities, and the challenges faced during unexpected events like COVID-19. Jeff shares insights on the importance of budgeting as a policy tool, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[36],"class_list":["post-455","post","type-post","status-publish","format-standard","hentry","category-technolgies","tag-audiopodcast"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Journey of a City Administrator (with Jeff Fiegenschuh) | Ground Floor Government Ep. 91 | PhoneLive Blog<\/title>\n<meta name=\"description\" content=\"Host Hugh Plappert interviews Jeff Fiegenschuh, the City Administrator of Washington, Illinois. 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