{"id":305,"date":"2026-04-06T13:19:43","date_gmt":"2026-04-06T18:19:43","guid":{"rendered":"https:\/\/blog.phonelive.io\/?p=305"},"modified":"2026-04-06T13:19:45","modified_gmt":"2026-04-06T18:19:45","slug":"gfg_ep49","status":"publish","type":"post","link":"https:\/\/phonelive.io\/blog\/gfg_ep49\/","title":{"rendered":"The Journey of a City Clerk (with Rosemarie Call) | Ground Floor Government Ep. 49"},"content":{"rendered":"\n

In this episode, Rosemarie Call shares her journey in local government, discussing the challenges and rewards of being a city clerk. She emphasizes the importance of communication, financial management, and technology in enhancing public access and engagement. Rosemarie also provides valuable advice for those interested in pursuing a career in local government, highlighting the diverse opportunities available and the significance of continuous education.<\/p>\n\n\n\n

Takeaways<\/strong><\/p>\n\n\n\n

    \n
  1. Rosemarie’s journey began with the Department of Agriculture.<\/li>\n\n\n\n
  2. She enjoys working with residents and helping them navigate public records.<\/li>\n\n\n\n
  3. The role of a city clerk involves many responsibilities beyond just record-keeping.<\/li>\n\n\n\n
  4. Public access to information is crucial for community engagement.<\/li>\n\n\n\n
  5. Financial skills are essential for budgeting and managing city projects.<\/li>\n\n\n\n
  6. Empathy and listening skills are vital for effective communication.<\/li>\n\n\n\n
  7. Technology plays a key role in making government services accessible.<\/li>\n\n\n\n
  8. Continuous education is important for career advancement in local government.<\/li>\n\n\n\n
  9. Helping people is a rewarding aspect of working in local government.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    In this episode, Rosemarie Call shares her journey in local government, discussing the challenges and rewards of being a city clerk. She emphasizes the importance of communication, financial management, and technology in enhancing public access and engagement. Rosemarie also provides valuable advice for those interested in pursuing a career in local government, highlighting the diverse […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[1],"tags":[36],"class_list":["post-305","post","type-post","status-publish","format-standard","hentry","category-technolgies","tag-audiopodcast"],"acf":[],"yoast_head":"\nThe Journey of a City Clerk (with Rosemarie Call) | Ground Floor Government Ep. 49 | PhoneLive Blog<\/title>\n<meta name=\"description\" content=\"Rosemarie Call shares her journey in local government, discussing the challenges and rewards of being a city clerk. She emphasizes the importance of communication, financial management, and technology in enhancing public access and engagement. Rosemarie also provides valuable advice for those interested in pursuing a career in local government, highlighting the diverse opportunities available and the significance of continuous education.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Journey of a City Clerk (with Rosemarie Call) | Ep. 49\" \/>\n<meta property=\"og:description\" content=\"Rosemarie Call shares her journey in local government, discussing the challenges and rewards of being a city clerk. She emphasizes the importance of communication, financial management, and technology in enhancing public access and engagement. Rosemarie also provides valuable advice for those interested in pursuing a career in local government, highlighting the diverse opportunities available and the significance of continuous education.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/phonelive.io\/blog\/gfg_ep49\/\" \/>\n<meta property=\"og:site_name\" content=\"PhoneLive Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PhoneLive.io\" \/>\n<meta property=\"article:published_time\" content=\"2026-04-06T18:19:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-06T18:19:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/phonelive.io\/blog\/wp-content\/uploads\/2024\/07\/PL_Site.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Hugh Plappert\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"The Journey of a City Clerk (with Rosemarie Call) | Ground Floor Government Ep. 49\" \/>\n<meta name=\"twitter:creator\" content=\"@PhoneLive_io\" \/>\n<meta name=\"twitter:site\" content=\"@PhoneLive_io\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Hugh Plappert\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\/\/phonelive.io\/blog\/gfg_ep49\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/phonelive.io\/blog\/gfg_ep49\/\"},\"author\":{\"name\":\"Hugh Plappert\",\"@id\":\"https:\/\/phonelive.io\/blog\/#\/schema\/person\/f45f58a0a738f6be4e4ef0519f99d117\"},\"headline\":\"The Journey of a City Clerk (with Rosemarie Call) | Ground Floor Government Ep. 49\",\"datePublished\":\"2026-04-06T18:19:43+00:00\",\"dateModified\":\"2026-04-06T18:19:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/phonelive.io\/blog\/gfg_ep49\/\"},\"wordCount\":168,\"publisher\":{\"@id\":\"https:\/\/phonelive.io\/blog\/#organization\"},\"keywords\":[\"Podcast\"],\"articleSection\":[\"Technologies\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/phonelive.io\/blog\/gfg_ep49\/\",\"url\":\"https:\/\/phonelive.io\/blog\/gfg_ep49\/\",\"name\":\"The Journey of a City Clerk (with Rosemarie Call) | Ground Floor Government Ep. 49 | PhoneLive Blog\",\"isPartOf\":{\"@id\":\"https:\/\/phonelive.io\/blog\/#website\"},\"datePublished\":\"2026-04-06T18:19:43+00:00\",\"dateModified\":\"2026-04-06T18:19:45+00:00\",\"description\":\"Rosemarie Call shares her journey in local government, discussing the challenges and rewards of being a city clerk. She emphasizes the importance of communication, financial management, and technology in enhancing public access and engagement. Rosemarie also provides valuable advice for those interested in pursuing a career in local government, highlighting the diverse opportunities available and the significance of continuous education.\",\"breadcrumb\":{\"@id\":\"https:\/\/phonelive.io\/blog\/gfg_ep49\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/phonelive.io\/blog\/gfg_ep49\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/phonelive.io\/blog\/gfg_ep49\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/phonelive.io\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Journey of a City Clerk (with Rosemarie Call) | Ground Floor Government Ep. 49\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/phonelive.io\/blog\/#website\",\"url\":\"https:\/\/phonelive.io\/blog\/\",\"name\":\"PhoneLive.io Church Tech Blog\",\"description\":\"Turn your live stream into a phone call. Phone streaming for churches and local governments \u2014 reach seniors and offline members, no internet needed.\",\"publisher\":{\"@id\":\"https:\/\/phonelive.io\/blog\/#organization\"},\"alternateName\":\"PL - Church Tech Blog\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/phonelive.io\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/phonelive.io\/blog\/#organization\",\"name\":\"PhoneLive.io\",\"alternateName\":\"PL\",\"url\":\"https:\/\/phonelive.io\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/phonelive.io\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/phonelive.io\/blog\/wp-content\/uploads\/2024\/07\/New-Logo.jpg\",\"contentUrl\":\"https:\/\/phonelive.io\/blog\/wp-content\/uploads\/2024\/07\/New-Logo.jpg\",\"width\":1920,\"height\":1080,\"caption\":\"PhoneLive.io\"},\"image\":{\"@id\":\"https:\/\/phonelive.io\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/PhoneLive.io\",\"https:\/\/x.com\/PhoneLive_io\",\"https:\/\/www.linkedin.com\/company\/phonelive\",\"https:\/\/www.youtube.com\/@PhoneLive\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/phonelive.io\/blog\/#\/schema\/person\/f45f58a0a738f6be4e4ef0519f99d117\",\"name\":\"Hugh Plappert\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/phonelive.io\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/32555a63035a9b779ebc61330c883b660034bf089be5a5d0cac05919ea27b117?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/32555a63035a9b779ebc61330c883b660034bf089be5a5d0cac05919ea27b117?s=96&d=mm&r=g\",\"caption\":\"Hugh Plappert\"},\"description\":\"Hugh Plappert co-founded PhoneLive with his son David, building the phone-streaming platform now used by 1,200+ churches and local governments to reach members and residents who cannot get online. Drawing on 41 years in ministry and operations, Hugh leads PhoneLive's operations and customer success, keeping the technology simple enough for any volunteer to run so homebound and offline members are never left behind. Based in Saint Paul, Minnesota.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/plappert\/\"],\"jobTitle\":\"Co-founder & Chief Officer, PhoneLive\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The Journey of a City Clerk (with Rosemarie Call) | Ground Floor Government Ep. 49 | PhoneLive Blog","description":"Rosemarie Call shares her journey in local government, discussing the challenges and rewards of being a city clerk. She emphasizes the importance of communication, financial management, and technology in enhancing public access and engagement. Rosemarie also provides valuable advice for those interested in pursuing a career in local government, highlighting the diverse opportunities available and the significance of continuous education.","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"The Journey of a City Clerk (with Rosemarie Call) | Ep. 49","og_description":"Rosemarie Call shares her journey in local government, discussing the challenges and rewards of being a city clerk. She emphasizes the importance of communication, financial management, and technology in enhancing public access and engagement. Rosemarie also provides valuable advice for those interested in pursuing a career in local government, highlighting the diverse opportunities available and the significance of continuous education.","og_url":"https:\/\/phonelive.io\/blog\/gfg_ep49\/","og_site_name":"PhoneLive Blog","article_publisher":"https:\/\/www.facebook.com\/PhoneLive.io","article_published_time":"2026-04-06T18:19:43+00:00","article_modified_time":"2026-04-06T18:19:45+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/phonelive.io\/blog\/wp-content\/uploads\/2024\/07\/PL_Site.png","type":"image\/png"}],"author":"Hugh Plappert","twitter_card":"summary_large_image","twitter_title":"The Journey of a City Clerk (with Rosemarie Call) | Ground Floor Government Ep. 49","twitter_creator":"@PhoneLive_io","twitter_site":"@PhoneLive_io","twitter_misc":{"Written by":"Hugh Plappert","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/phonelive.io\/blog\/gfg_ep49\/#article","isPartOf":{"@id":"https:\/\/phonelive.io\/blog\/gfg_ep49\/"},"author":{"name":"Hugh Plappert","@id":"https:\/\/phonelive.io\/blog\/#\/schema\/person\/f45f58a0a738f6be4e4ef0519f99d117"},"headline":"The Journey of a City Clerk (with Rosemarie Call) | Ground Floor Government Ep. 49","datePublished":"2026-04-06T18:19:43+00:00","dateModified":"2026-04-06T18:19:45+00:00","mainEntityOfPage":{"@id":"https:\/\/phonelive.io\/blog\/gfg_ep49\/"},"wordCount":168,"publisher":{"@id":"https:\/\/phonelive.io\/blog\/#organization"},"keywords":["Podcast"],"articleSection":["Technologies"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/phonelive.io\/blog\/gfg_ep49\/","url":"https:\/\/phonelive.io\/blog\/gfg_ep49\/","name":"The Journey of a City Clerk (with Rosemarie Call) | Ground Floor Government Ep. 49 | PhoneLive Blog","isPartOf":{"@id":"https:\/\/phonelive.io\/blog\/#website"},"datePublished":"2026-04-06T18:19:43+00:00","dateModified":"2026-04-06T18:19:45+00:00","description":"Rosemarie Call shares her journey in local government, discussing the challenges and rewards of being a city clerk. She emphasizes the importance of communication, financial management, and technology in enhancing public access and engagement. Rosemarie also provides valuable advice for those interested in pursuing a career in local government, highlighting the diverse opportunities available and the significance of continuous education.","breadcrumb":{"@id":"https:\/\/phonelive.io\/blog\/gfg_ep49\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/phonelive.io\/blog\/gfg_ep49\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/phonelive.io\/blog\/gfg_ep49\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/phonelive.io\/blog\/"},{"@type":"ListItem","position":2,"name":"The Journey of a City Clerk (with Rosemarie Call) | Ground Floor Government Ep. 49"}]},{"@type":"WebSite","@id":"https:\/\/phonelive.io\/blog\/#website","url":"https:\/\/phonelive.io\/blog\/","name":"PhoneLive.io Church Tech Blog","description":"Turn your live stream into a phone call. Phone streaming for churches and local governments \u2014 reach seniors and offline members, no internet needed.","publisher":{"@id":"https:\/\/phonelive.io\/blog\/#organization"},"alternateName":"PL - Church Tech Blog","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/phonelive.io\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/phonelive.io\/blog\/#organization","name":"PhoneLive.io","alternateName":"PL","url":"https:\/\/phonelive.io\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/phonelive.io\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/phonelive.io\/blog\/wp-content\/uploads\/2024\/07\/New-Logo.jpg","contentUrl":"https:\/\/phonelive.io\/blog\/wp-content\/uploads\/2024\/07\/New-Logo.jpg","width":1920,"height":1080,"caption":"PhoneLive.io"},"image":{"@id":"https:\/\/phonelive.io\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/PhoneLive.io","https:\/\/x.com\/PhoneLive_io","https:\/\/www.linkedin.com\/company\/phonelive","https:\/\/www.youtube.com\/@PhoneLive"]},{"@type":"Person","@id":"https:\/\/phonelive.io\/blog\/#\/schema\/person\/f45f58a0a738f6be4e4ef0519f99d117","name":"Hugh Plappert","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/phonelive.io\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/32555a63035a9b779ebc61330c883b660034bf089be5a5d0cac05919ea27b117?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/32555a63035a9b779ebc61330c883b660034bf089be5a5d0cac05919ea27b117?s=96&d=mm&r=g","caption":"Hugh Plappert"},"description":"Hugh Plappert co-founded PhoneLive with his son David, building the phone-streaming platform now used by 1,200+ churches and local governments to reach members and residents who cannot get online. Drawing on 41 years in ministry and operations, Hugh leads PhoneLive's operations and customer success, keeping the technology simple enough for any volunteer to run so homebound and offline members are never left behind. Based in Saint Paul, Minnesota.","sameAs":["https:\/\/www.linkedin.com\/in\/plappert\/"],"jobTitle":"Co-founder & Chief Officer, PhoneLive"}]}},"_links":{"self":[{"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/posts\/305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/comments?post=305"}],"version-history":[{"count":0,"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/posts\/305\/revisions"}],"wp:attachment":[{"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/media?parent=305"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/categories?post=305"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/phonelive.io\/blog\/wp-json\/wp\/v2\/tags?post=305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}