{"id":302,"date":"2026-03-30T14:02:34","date_gmt":"2026-03-30T19:02:34","guid":{"rendered":"https:\/\/blog.phonelive.io\/?p=302"},"modified":"2026-03-30T14:02:35","modified_gmt":"2026-03-30T19:02:35","slug":"gfg_ep46","status":"publish","type":"post","link":"https:\/\/phonelive.io\/blog\/gfg_ep46\/","title":{"rendered":"From Crossing Guard to City Clerk (with Tina Mastroianni) | Ground Floor Government Ep. 46"},"content":{"rendered":"\n

In this episode of Ground Floor Government, host Hugh Plappert interviews Tina Mastroianni, the City Clerk of Providence, who shares her inspiring journey from a crossing guard to a city clerk. Tina discusses the importance of community engagement, the challenges faced in local government, and the role of technology in improving public access to information. She emphasizes the significance of serving the community with a willing heart and offers valuable advice for those considering a career in local government.<\/p>\n\n\n\n

Takeaways<\/strong><\/p>\n\n\n\n

    \n
  1. Tina started her career as a crossing guard to balance work and family.<\/li>\n\n\n\n
  2. She learned the importance of community engagement through her role.<\/li>\n\n\n\n
  3. Tina emphasizes the need for a serving heart in public service.<\/li>\n\n\n\n
  4. Technology has improved public access to government information.<\/li>\n\n\n\n
  5. The city clerk plays a crucial role in budget management and public hearings.<\/li>\n\n\n\n
  6. Tina faced challenges in transitioning to new management software.<\/li>\n\n\n\n
  7. She believes in answering every constituent’s email to foster communication.<\/li>\n\n\n\n
  8. Tina advises aspiring local government professionals to care for their team.<\/li>\n\n\n\n
  9. She stresses the importance of knowledge transfer for continuity.<\/li>\n\n\n\n
  10. Public service is about the community and providing necessary information.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    In this episode of Ground Floor Government, host Hugh Plappert interviews Tina Mastroianni, the City Clerk of Providence, who shares her inspiring journey from a crossing guard to a city clerk. Tina discusses the importance of community engagement, the challenges faced in local government, and the role of technology in improving public access to information. […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[1],"tags":[36],"class_list":["post-302","post","type-post","status-publish","format-standard","hentry","category-technolgies","tag-audiopodcast"],"acf":[],"yoast_head":"\nFrom Crossing Guard to City Clerk (with Tina Mastroianni) | Ground Floor Government Ep. 46 | PhoneLive Blog<\/title>\n<meta name=\"description\" content=\"Host Hugh Plappert interviews Tina Mastroianni, the City Clerk of Providence, who shares her inspiring journey from a crossing guard to a city clerk. Tina discusses the importance of community engagement, the challenges faced in local government, and the role of technology in improving public access to information. 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