{"version":"1.0","provider_name":"PhoneLive Blog","provider_url":"https:\/\/phonelive.io\/blog","author_name":"Hugh Plappert","author_url":"https:\/\/phonelive.io\/blog\/author\/hughphonelive-io\/","title":"From Unpaid Intern to Division Head at 23 in Danville (with Rheanna Ollis) | Ground Floor Government Ep. 4 From Unpaid Intern to Division Head at 23 in Danville (with Rheanna Ollis) | Ep. 4","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"2tCesvXjMt\"><a href=\"https:\/\/phonelive.io\/blog\/gfg_ep4\/\">From Unpaid Intern to Division Head at 23 in Danville (with Rheanna Ollis) | Ground Floor Government Ep. 4<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/phonelive.io\/blog\/gfg_ep4\/embed\/#?secret=2tCesvXjMt\" width=\"600\" height=\"338\" title=\"&#8220;From Unpaid Intern to Division Head at 23 in Danville (with Rheanna Ollis) | Ground Floor Government Ep. 4&#8221; &#8212; PhoneLive Blog\" data-secret=\"2tCesvXjMt\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/phonelive.io\/blog\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Welcome to Ground Floor Government with David Plappert. In this conversation, Rheanna Ollis shares how a political science path turned into community relations, starting as an unpaid intern, jumping into billing and collections, becoming the first coordinator, and stepping into division head at 23. She talks about juggling social media, uploading city council meetings, a weekly City Council Digest, neighborhood associations, press releases, a video project for the enterprise zone, and working with a graphic designer on target audiences and marketing.\u3164Rheanna explains why communication is the hardest part when your target audience is 28,000 people across different backgrounds. She breaks down home rule, how department and division heads shape decisions, and why reaching council members and division heads matters. She walks through City Council Digest to share hot topic items and What\u2019s Brewing, a coffee talk series with free cups, Q&A cards, and accessibility in mind. She also shares feedback from a 25-year comprehensive plan that shifted focus toward beauty, signage, and banners with \u201cyou decide what\u2019s possible,\u201d plus practical channels from Facebook and Instagram reels to print media and First Fridays.","thumbnail_url":"https:\/\/phonelive.io\/blog\/wp-content\/uploads\/2024\/07\/PL_Site.png","thumbnail_width":1200,"thumbnail_height":630}